An app that automatically saves your finds and helps you get back to them when you’re ready to buy.
Get carrot ›

Forever 21 Return Policy: Everything You Need To Know

Forever 21 Return Policy: Everything You Need To Know

Favored by Gen Z and millennials, Forever 21 never disappoints when it comes to buying last-minute emergency outfits. Whether you’re searching for knee-length dresses or solid jackets, the store has got you covered with its seemingly endless options. 

But before ordering items from your cart, double-check the size, color, and every other detail. We say so because Forever 21’s return policy is not so straightforward. It’s slightly inconvenient. 

If you shop from the brand more often than not, this guide is for you. We’ll discuss the ins and outs of Forever 21 return policy, so you’ll know where to start when returning a particular item. 

Also Read: The 10 Spring Fashion Trends You’ll Be Seeing Everywhere in 2023 (+Curated Collections)

Forever 21 Return Policy: An Overview

Forever 21 Return Policy

Source: Forever 21 Official Website

The Forever 21 return policy depends on the method you used to purchase your item– online or in-store. You must return the item(s) within 30 days of the purchase or shipping date if it was an online purchase.

Keep in mind that purchased items have to be in their original state without being damaged, worn, or washed. Also, Forever 21 products are eligible for returns only if their price tags aren’t ripped off. 

Forever 21 In-Store Return Policy

Forever 21 In-Store Return Policy

The Forever 21 in-store return policy states that the original receipt is mandatory for all in-store purchases. Further, it states that items purchased from the store are eligible for return at stores within the country of original purchase. However, final sale items aren’t returnable. 

Also Read: Stores Like Revolve: 9 Affordable Alternatives For Trendy Clothes

Forever 21 Online Return Policy

Items purchased online from the Forever 21 website are eligible for return in-store. While you can walk into any Forever 21 store, just make sure to bring your packing slip, invoice, or order confirmation with the item. 

Online purchases can also be returned from the comfort of your home. Just follow these steps if you wish to return products online:

  • Log in to your account on the Forever 21 website
  • Go to “My Orders” and hit “Return” against the item you wish to return
  • Choose the account in which you want your money to be credited
  • Feed your details and hit the submit button to raise a return request

Also Read: Carrots Guide To Hello Molly Return Policy

Forever 21 Refund Policy

When you return your item within 30 days of its purchase, you’ll get a full refund. The amount will be sent to the original form of your purchase. Refunds are exclusively available in the country where you purchased the item; you should also have the original receipt.

The Forever 21 Refund Policy for online purchases allows you to return items for a refund by mail or to one of Forever 21’s stores. To return an item for a refund by mail, visit the Forever 21 returns site and print a prepaid shipping label. Provide your billing zip code and your order number (this can be found in your order confirmation).

Once you’ve done this, pack your item and send it to the brand with the shipping label. Note that the return shipping cost will be deducted from your refund. Within three weeks, you should have received a refund for the original form of payment.

Also Read: Dillard’s Return Policy: Your 10 Biggest Questions Answered

Forever 21 Exchange Policy

Just like refunds and returns, exchanges can be made within 30 days of purchase. Now, you can only exchange items in-store, even if they were bought online. Presently, you cannot make exchanges for international orders.

Forever 21 Return Policy for Online Purchases Made Through AfterPay, Amazon Pay, and PayPal

If you used any of these methods to pay for your item, you must present a packing slip or confirmation email which contains the invoice barcode to make a return. The refund will be made to the original form of payment.

Also Read: J.Crew Return Policy: How to Get Your Money Back Every Time (2023)

Frequently Asked Questions

Q1. Can I return Forever 21 products without the original receipt?

Unfortunately, the Forever 21 return policy states that item(s) without an original receipt aren’t eligible for returns. 

Q2. Are there any items that I can’t return?

Yep! You can’t return underwear, body piercings, lingerie, and earrings. 

Q3. Can I return my gift card?

Unless required by law, gift cards and store credit can’t be refunded, returned, or exchanged. Gift cards also can’t be redeemed for cash.

Bid Farewell to the Hassles of Returns by Shopping With Carrot

Forever 21 Store on Carrot

Source: Forever 21 Store on Carrot

Love shopping for trendy pieces or one-of-a-kind activewear from Forever 21 but dread the return process? Then add Carrot to your browser today, for it helps shoppers shop mindfully from the get-go. 

This ah-mazing tool has simplified online shopping by letting users organize all their finds in one place. Browse outfits from an array of brands, bookmark them, and share them with your followers, friends, and fam. Also, get notified about price drops. 

Want to save more money on your next shopping haul? Use Carrot’s “Deal Hop” feature to find retailers selling bookmarked items at the lowest prices. Even better? Carrot assists users in finding budget-friendly dupes of high-end products. That way, you can save a good chunk of money on your shopping haul.

In need of inspiration? Check out collections of other Carrot users, like influencers and tastemakers, to find out what they are shopping for. With tons of collections on Carrot, you’ll be able to create a capsule wardrobe on a budget.

Whenever you find a product that appeals to you, just save it to Carrot. With Carrot by your side, you will never ever lose your finds. Sounds like a fantastic app- doesn’t that?

Browse Hottest Deals on Forever 21 Apparel and Accessories Only With Carrot

Find unique products, curate them into collections, and monetize your finds by sharing them with your subscribers. Also, gain access to exclusive coupons and save a few bucks more on your next shopping haul.